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Forums - Screen sometimes going white during quiz

Top > renshuu.org > Bugs / Problems



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FloorBread8060
Level: 54

I use a Pixel 6, and sometimes when drawing a character the screen will go white except for the top bar. Buttons still seem to work and sometimes parts of the screen reappear for a second.

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9 days ago
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マイコー
Level: 343

That sounds like it might be a graphics issue inside of Android itself (which renshuu naturally uses). What version of Android do you have loaded at the moment?

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8 days ago
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FloorBread8060
Level: 54

Android version 17, and I don't know if you need it but build version CP2A.260705.006

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8 days ago
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マイコー
Level: 343

You're all up to date! I have a 6a, runs fine on it, so it probably isn't device specific.

Just to be safe, have you tried a full data/cache removal for the app, then log back in?

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8 days ago
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FloorBread8060
Level: 54

I cleared the app data and cache, it still happens

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7 days ago
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マイコー
Level: 343

Do you mind if I ask where in the world you happen to be? (country)

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4 days ago
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FloorBread8060
Level: 54

Western Washington, USA

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4 days ago
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マイコー
Level: 343

Thanks - you are pretty close to the servers, so there is definitely no connectivity issues compared to some people in Europe/Asia/South Pacific that deal with sketchy networks between themselves and renshuu.

Unfortunately, it does sound like it is a graphical glitch inside of Android itself, and not renshuu's code. There is not really a way to confirm something like this completely, but if you were able to get me a video of the issue (you can send it to me at michael@renshuu.org if you'd like), I can speak more confidently about what it may be.


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4 days ago
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Top > renshuu.org > Bugs / Problems


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