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Forums - quiz timed out happening much more recently

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ブルブルクン
Level: 921

Your last quiz has timed out. You will need to start a new quiz. However, all questions that you finished have been recorded.


I've been getting this more and more recently. This is the second or third time this week. Nothing to do with the day rolling over. That is set to 3am I think. I got this just now on a kanji quiz that I started an hour or two ago. I was starting the quiz for the first time after learning the terms.
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1 month ago
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マイコー
Level: 301

Hmm - I cannot think of anything that I've changed that would do this, and I have not yet received reports from anyone else (except for one that was on the "day" line), but I will definitely be keeping an eye out on this.

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1 month ago
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ブルブルクン
Level: 921

Just happened on a kanji quiz. I opened the quiz maybe an hour ago, studied the words, then when pressing study, it timed out. Same as last time.

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1 month ago
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マイコー
Level: 301

I am not entirely sure about the best way to try and track this down, but I will be thinking on it, and hopefully a good debugging path will pop up for me. It could be server-side, or it could be something inside of your browser causing the session with the site (even if you are using the app) to restart too quickly.

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1 month ago
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ブルブルクン
Level: 921

I just got my kanji quiz timed out while quizzing. I was on question 30 or so. I did not leave the app and was answering questions normally.

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28 days ago
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ブルブルクン
Level: 921

I just got my quiz timed out again while pressing study right after learning new terms, before the first question.

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25 days ago
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マイコー
Level: 301

If this is still causing issues for you, I would be happy to look into it for you. Let me ask you a few questions in advance:

1. What server for renshuu are you using? If you don't know, then most likely the main one, but you can check in the settings > experimental section.

2. Can you confirm if this is happening on multiple devices or just a single one? What device(s) are they?

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8 days ago
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ブルブルクン
Level: 921

Yes, it is still happening. It happened this morning or yesterday.

Main server.

I only see this on my android phone, using Firefox Mobile. It also only happens on kanji quizzes, which is the first quiz of the day for me. I don't think I've seen it on other types of quizzes. I also use a desktop browser occasionally but I don't think I've seen a timeout there. And I think I only do my kanji quizzes on mobile.

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8 days ago
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マイコー
Level: 301

My guess is that, for whatever reason, you're losing your logged in session status, it's auto-logging back in, but the quiz was in the old session. So let's try to work with that hypothesis for now. If it's ok, I'm going to add a bit of debugging text onto your dashboard.

Unfortuantely, we don't have access to the web inspector in firefox mobile without doing a lot of work between your mobile device and a local desktop on the same network.

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7 days ago
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ブルブルクン
Level: 921

Yes, please do.

I'm not doubting that the session is being lost, but one of the data points is this one, where I got timed out during a quiz while I was actively answering questions.

I just got my kanji quiz timed out while quizzing. I was on question 30 or so. I did not leave the app and was answering questions normally.


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7 days ago
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ブルブルクン
Level: 921

I just got a vocabulary quiz timeout. 9 questions, it didn't let me answer question 8. I was answering questions normally.

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6 days ago
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マイコー
Level: 301

You should have a little stripe on your dashboard (below the kaochan box) with the session id. No need to post it here (later, I might ask for it in a DM). Let's see if you notice a change in the value when it "resets".

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5 days ago
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