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Forums - Issue with my study session

Top > renshuu.org > Android renshuu



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アルベルト66
Level: 192

Samsung fold 5 Android app version 1.120240701

Every time I'm studying my deck, the app stops working in he middle of it and it doesn't let me go back or do anything.

0
4 months ago
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マイコー
Level: 281

Sorry to hear that you're having issues. I'm on vacation at the moment, but I'll help you as much as I can!

What exactly do you mean by "stops working" - does an error message come up, does it freeze, or something in between? If it's "freezing", does anything on the page respond? For example, if you tap the menu icon in the top-left, does the menu pop out?

1
4 months ago
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アルベルト66
Level: 192

An error message comes up, I can't go anywhere on the app. The menu icon does pop out, but it doesn't matter what I press the app doesntmove from there. Thank you, and enjouly your vacations.

0
4 months ago
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マイコー
Level: 281

What error is it? I'll need as much information as I can get in order to fix the issue :)

1
4 months ago
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アルベルト66
Level: 192

It was fixed, I don't know how. Thanks

1
4 months ago
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