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Forums - Buttons under Schedules are invisible

Top > renshuu.org > iOS renshuu

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くん
Level: 168

I can still click the area where "Study" should be, but the buttons themselves are invisible right now.

I reopened the app a few times in case it would fix it but it still persists

thank you

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8 months ago
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くん
Level: 168

funny, immediately after posting I can see them again ?

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8 months ago
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マイコー
Level: 283

Sometimes, it's just a "fluke" of a bug that appears, then disappears again.

If it keeps popping up, though, do let me know!

1
8 months ago
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KohLi (コーリ)
Level: 845

I have the same problem which normally fixes itself by refreshing the view.

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8 months ago
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マイコー
Level: 283

Does it consistently happen for you at a certain point each time (for example, opening the app, returning from a quiz, etc.)?

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8 months ago
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KohLi (コーリ)
Level: 845

No, very randomly. Can’t really pinpoint when

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8 months ago
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KohLi (コーリ)
Level: 845

It happened now (even in beta testing mode). I did not fully close the app yesterday, and when I started today it was like this:

But when moving back from adding this comment to the start screen, the buttons are back again. Looks like some sort of caching

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8 months ago
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マイコー
Level: 283

Thanks for the follow-up. If you happen to figure out a consistent set of steps to reproduce it, definitely let me know!

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7 months ago
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KohLi (コーリ)
Level: 845

I get a feeling that the app does not like the “sleep” mode from iOS. In sleep mode you can ignore the limit on an app for a certain amount of time after your official sleep moment (as setup in settings) has been reached. When I extend my permission to open renshuu (just a few minutes ago), the buttons are missing. This happened when Renshuu was running in the background when entering the sleep mode.

example from WhatsApp, same applies to renshuu. I think I need to fully restart the app again to retrieve the buttons.

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7 months ago
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KohLi (コーリ)
Level: 845

Correction: entering my previous comment and then returning to the homepage/dashboard was enough to let the buttons show again

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7 months ago
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マイコー
Level: 283

Hmm - I'm not sure if renshuu can be "aware" of the sleep mode so it can try and do something to fix this... I'll need to think on it, but I unfortunately do not have a good answer at the moment.

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7 months ago
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KohLi (コーリ)
Level: 845

Hmm - I'm not sure if renshuu can be "aware" of the sleep mode so it can try and do something to fix this... I'll need to think on it, but I unfortunately do not have a good answer at the moment.

I don’t know if that is the cause, but I noticed that it occurred several times after the setting was activated.

We have a good workaround for now I would think.

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7 months ago
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KohLi (コーリ)
Level: 845

Happened again now, again after ignoring the sleep mode and opening renshuu.

Still, no “clear” reproduction path

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7 months ago
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マイコー
Level: 283

Forgot to ask you : if you tap the ... on the right, what all appears in there?


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7 months ago
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KohLi (コーリ)
Level: 845

Forgot to ask you : if you tap the ... on the right, what all appears in there?


what do you mean exactly? Which menu options are available?

I will check the next time it happens

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7 months ago
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マイコー
Level: 283

If you can tap on the ..., then get a screenshot, that'd be great.


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7 months ago
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KohLi (コーリ)
Level: 845

this is for when the buttons are available. When it happens again I will take a screenshot as well

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7 months ago
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KohLi (コーリ)
Level: 845

Okay, here the screenshot when the buttons to study are unavailable:


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7 months ago
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マイコー
Level: 283

Alright. Given that I cannot actually replicate it myself, I have to poke in the dark a bit, but I put in something that *may* fix it. Let me know if you notice anything different.

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7 months ago
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KohLi (コーリ)
Level: 845

Hi Michael,

Well the buttons are still away and now the workaround does not work anymore (going to another section E.g. messages and then go back to Home Screen). New workaround (maybe that was the workaround all along) is adding an answer to this thread (now the buttons are available to me again)

When I refresh the Home Screen (via the house button) the buttons flash up but directly disappear again.

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7 months ago
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